IMPORTANT UPDATE: CGI is considered an essential manufacturer and we are fully operational amidst the COVID-19 pandemic. We remain 100% committed to servicing our clients and maintaining the safety & health of our staff during these challenging times. Please contact us at any time for assistance with your critical document processing!

Print, Mail, &
eDocument
Solutions

Outsource. Connect. Deliver.
40+ Years of Service Excellence

Our Services

Why Partner With CGI?

CGI has the capacity and experience to support any client program, and we are hyper-focused on exceeding our clients’ expectations. Our clients value CGI as a true partner because we are committed to being FAST: Flexibility, Accuracy, Security and Transparency. CGI gets the job done right and on time, EVERY TIME!

Quality

At 99.99999% accuracy rate,
CGI reduces risk and provides our clients confidence the job will get done right!

Flexibility

We understand things change. Be it technology, data feeds, inserts, or messaging our team is ready to help.

Security

SOC 2 Type II compliant operations and secure integration solutions.

Speed

With over 55,000 sq ft of operations space across two locations plus 24/7 production, CGI will get your
job done fast!

Service

CGI will go above and beyond. Our goal is to blur the lines between your business and our operations to work as a unified team.

Ownership

With 35+ years of experience and employee ownership, every person on the team is invested in client success.

Industry Solutions

Financial Services

CGI has partnered with the financial industry for 40+ years, including but not limited to Brokerage firms, Banks and Credit Unions. Our comprehensive outsourced solutions support the hard copy & electronic design, production and distribution of any critical client communications required across all departments within your organization from Marketing to Operations to Compliance.

“CGI’s security, flexibility, and program support has been a game-changer for us! I would recommend them to every ops manager in our industry” – Operations Manager, Broker Services.

Solutions

Comprehensive document and process design services
B/W or Full-Color variable printing for critical critical client documents or regulatory mailings as well as  performance reporting
Full Suite of Mailing & Fulfillment services
Analytics and Customized Reporting
Check Processing
Multi-channel marketing programs
Web Solutions: Hosting and Delivery with full consent and bounce management

Resources

Integration: Connect systems for efficient data flow
Document & Process Design: Configure content and programs  for optimal presentation and efficiency
Online Tracking: Leverage barcodes for up to the minute status
eDocuments: Manage physical and electronic delivery seamlessly
Document Archival: Store historical data and forms in a secure and easily accessible location
CGI: Outsource. Connect. Deliver. Contact us.

Insurance

CGI has worked with the Insurance industry for 40+ years. Our experienced team understands the need to leverage data processing and seamless integration to build comprehensive solutions to support marketing, policy documents, cards, statements, and many more.

“Over the years, CGI has been flexible to meet the ever-changing needs of our insurance marketing program.” – Vice President, Insurance Carrier.

Solutions

Insureds’ bills and statements
Renewal declarations
Notices of reinstatement
Explanation of benefits (EOBs)
Lender placed insurance Letters
Notices of collateral protection

Resources

Integration: Connect systems for efficient data flow
Document Design & Formatting: Configure content and programs  for optimal presentation and efficiency
Online Tracking: Leverage barcodes for up to the minute status
eDocuments: Combine physical and electronic delivery seamlessly
Document Archival: Store historical data, critical documents and reporting in a secure and easily accessible location
CGI: Outsource. Connect. Deliver. Contact us.

Healthcare

CGI supports hospitals, clinics or individual practices with our full suite of document production and archival solutions. Our focus is on quickly printing and mailing statements, invoices and other patient related correspondence to help expedite cash flow, collections and promote prompt communications. Our in-house programming and variable data personalization capabilities enable us to provide a wide variety of document printing and mailing solutions. Our archiving and disaster recovery solutions fully support your compliance with regulations.

“We selected CGI because of their security, ability to integrate into our systems, and programing support to create exceptional formatted documents.” – Office Administration Officer, Medical Offices.

Solutions

Patient & Customer Statements
Invoices
Certification Letters
Past Due Notices & Letters
Pre-Collection Notices & Letters
Third Party Collection Services Notices & Letters
Patient Surveys
Newsletters
Announcements
Marketing Material
Notifications

Resources

Integration: Connect systems for efficient data flow
Document Design & Formatting: Configure content and programs  for optimal presentation and efficiency
Online Tracking: Leverage barcodes for up to the minute status
eDocuments: Combine physical and electronic delivery seamlessly
Document Archival: Store historical data, critical documents and reporting in a secure and easily accessible location
CGI: Outsource. Connect. Deliver. Contact us.

Automotive

For 40+ years, CGI has partnered with the automotive industry providing comprehensive print, mail, and eDelivery solutions to support operational efficiency and reduce program expense, all delivered with complete end-to-end tracking and visibility.

“CGI’s print and mail programs are a well-oiled machine making our dealership and service center program run smooth!” – General Manager, Auto Dealership.

Solutions

Marketing Materials: Letters, pressure-sealed mailers, coupons, contests, surveys, email programs, landing pages
Service Programs: Reminder cards, thank-you letters, cross-sell programs, follow-up letters
Contracts: Lease & loan statements, privacy letters, collection and NSF letters
eDocuments: Combine physical and electronic delivery seamlessly
Office Documents: Invoice and statement processing, digital document services, tax document processing, laser printing

Resources

Integration: Connect systems for efficient data flow
Formatting: Configure formatting for optimal presentation and efficiency
Online Tracking: Leverage barcodes for up to the minute status
eDocuments: Combine physical and electronic delivery seamlessly
Document Archival: Store historical data and forms in a secure and easily accessible location
CGI: Outsource. Connect. Deliver. Contact us.

Education

CGI can design and implement customized direct mail and online enrollment campaigns for graduate, eMBA, continuing education, certification, non-certification, online learning, adult learning, as well as professional studies. From custom programming and design to tracking and analytics, CGI can develop a custom marketing program in line with your objectives and budget.

“We work with CGI because their values align with our organization. They are flexible and fast and keep our students the #1 priority.” – Student Services Director.

Solutions

CGI supports a wide variety of administrative document programs for the educational industry including:
Statement Processing
Laser Printing including Books, Manuals, Newsletters and Reports
Custom Invoicing
Web Statements
High-Volume Legacy-to-PDF Conversion
Document Mailing & Distribution

Resources

Integration: Connect systems for efficient data flow
Document Design & Formatting: Configure content and programs  for optimal presentation and efficiency
Online Tracking: Leverage barcodes for up to the minute status
eDocuments: Combine physical and electronic delivery seamlessly
Document Archival: Store historical data and forms in a secure and easily accessible location
CGI: Outsource. Connect. Deliver. Contact us.

Professional Services

CGI supports law firms, employment screening firms and the collections industry with end-to-end solutions for high quality and reliable document production, distribution, and fulfillment. We drive down costs and simply workflow. Our development team and variable data personalization enables a wide variety of document printing and mailing solutions.

“I remember when we handled our printing and mailing in-house. We now use CGI and only wish we would have made the decision years earlier.” – Partner, Multi-StateLaw Firm.

Solutions

Client Statements
Invoices
Letters
Past Due Notices & Letters
Collection Letters
Multi-Channel Marketing Program
Landing Page Design

Resources

Integration: Connect systems for efficient data flow
Document Design & Formatting: Configure content and programs  for optimal presentation and efficiency
Online Tracking: Leverage barcodes for up to the minute status
eDocuments: Combine physical and electronic delivery seamlessly
Document Archival: Store historical data, critical documents and reporting in a secure and easily accessible location

Credit & Collections

CGI can offer a complete turn-key solution for credit and collection letter print mail production. We offer several advantages over in-house processing, including cost, accuracy, speed, security, customization, and programming. We set up and schedule incremental programs with escalating demand letters for each mailing.

“ We have been partners for 15+ years and every day we feel the value of the partnership. CGI invests in their business and that benefits us.” – Vice President, Credit Services.

Solutions

Data Cleansing Tools: National Change of Address (NCOA), Coding Accuracy and Support System Certification (CASS) and Delivery Point Validation (DPV)
Tracking: Track delivery of mail using Intelligent Mail Barcode (IMB)
Savings: Presort to guarantee you the lowest possible postage rate

Program Example

Standard Collection Letter Program: Printed Personalized Custom Letter, #10 Double Window Envelope, #9 Return Envelope, Data Processing, Digital Imaging, Folding, Inserting, First Class Postage
CGI: Outsource. Connect. Deliver. Contact us.

Our Partners

What Customer's Say About Us

“I just wanted to take a moment to say “thank you” for being such an outstanding partner. CGI is the standard I look for in vendors and continue to amaze me with exceptional results.“

Mark S.

Cetera Investment Services

“CGI gets me what I need, when I need it.”

Mark Anderberg

Manager of Retail Merchandising & Planning, TrueValue

“CGI provides outstanding customer service with all our various mailings. They understand how important it is that our customers receive their documents on a timely basis. It’s comforting to know CGI will get the job done.”

Rose Sprovieri

Customer Accounting Group, William Blair & Co.

Our Success

99%

CLIENT

Retention Rate

100%

CLIENT

Satisfaction

99.9999%

ACCURACY

Rate