Utilities

CGI believes a utility bill should be easy to read, understand and pay. We can help you to create documents that meet those standards while satisfying regulatory requirements and minimizing postal costs. We can create customized, turnkey solutions, and ensure that your communications with your customers are secure, precise and on time.

Transactional documents such as utility bills and statements also present a unique opportunity to inform or sell additional products to your customer base. CGI can help you add relevant information such as newsletters as well as promotional and marketing messages to your existing communications. With intelligent inserting, CGI can print and insert messages from your advertising partners targeted specifically to customers on your address list, like new homeowners or renters. Because transactional documents are almost always opened, so you’re positioned to offer advertsiers a valuable service which can create a revenue source from an otherwise costly mailing.

In a digital world, more customers demand electronic services, and providing the right eServices increases customer satisfaction while reducing your operating costs. CGI can create customized solutions which blend with your existing web site to create a secure, seamless, user-friendly interface. Whether your needs call for electronic presentment and payment, or job and mail tracking, we offer a full range of electronic solutions to meet your needs.

Utilities